How we work

Independent, no commission

We take no margin or commission on any subscription. You sign up with, and pay, providers directly, at their published prices. We're paid by you, for our time or on results we agree with you in writing, so the only thing we gain from a recommendation is your saving.

Our sister business

How we use AI

• Sally is an AI assistant. She's always labelled "Sally, AI Assistant", and we never pretend she's a person.
• Sally helps sort your bills and transactions into your cost review sheet and keeps the job moving. Colin checks every line and signs off every plan.
• Sally runs on an AI service that may process your documents outside Australia, including in the United States.
• Ask Sally, the chat on this website, answers only from our public website. It can't see anyone's documents or emails.

Honest about savings

Savings examples are a guide, never a promise. We check phone coverage where you live and work before recommending a cheaper plan. Our guarantee works only as written in our terms.

Your call

You decide what changes. We give you the facts in writing, including alternatives to anything we suggest. See also security and confidentiality.